Responsible Entity
PalPay
Purpose of the Guide
To provide a clear and detailed guide for Al-Mutaqaddimoon platform users on how to download and activate the PalPay app to receive cash assistance. The guide explains the registration process, account setup, code verification, and new features that make accessing funds safe, fast, and easy.
Organizations Sending Cash Codes
• UNICEF.
• World Food Programme (WFP).
• Save the Children.
• International Committee of the Red Cross.
• Other international organizations.
Steps to Create a New PalPay Account
Download the app from the appropriate app store.
Tap Register and enter your date of birth and ID number.
Upload or capture a photo of your ID card.
Take a selfie or upload a personal photo as instructed.
Enter your full name and choose a username and password.
Provide contact details such as mobile number and email, and complete personal information.
Read and accept the terms and conditions, then follow the instructions to complete registration.
Download Links
Android devices:
PalPay on Google Play
iPhone devices:
PalPay on the App Store
Important Notes
For Bank of Palestine app users: money transfers can be made offline by dialing
#267*
If you do not receive an SMS code, you can check availability directly within the app.
Early registration is recommended to avoid missing assistance opportunities.
Please share this information so more eligible beneficiaries can benefit.